Opportunities

Working Location:

Singapore

Responsibilities:

• Help customers with complaints and questions
• Respond promptly to customer inquiries
• Maintain a positive, empathetic and professional attitude towards customers at all times
• Communicate with customers through various channels
• Acknowledge and resolve customer feedbacks
• Give customers information about products and services, make reservations, and co-ordinate returns
• Keep records of customer interactions, transactions and feedbacks
• Communicate and co-ordinate with other departments as necessary
• Ensure customer satisfaction and provide professional customer support
• Provide feedback on the efficiency of the customer service process

Requirements:

• Write and speak well in English
• Bilingual in English and spoken Mandarin will be an advantage
• Ability to stay calm when customers are stressed or upset
• A minimum of 2 years working experience in customer support

Working Location:

Singapore

Responsibilities:

• Develop and execute integrated brand marketing plans across channels including retail stores, digital marketing, social media platforms, CRM, e-commerce
• Product and Retail marketing
• Support B2B marketing programmes
• Work with internal and external stakeholders to ensure smooth operations of campaigns
• Plan and execute advertising & promotional activities
• Manage company website to ensure all information is current and accurate
• Prepare marketing proposals, budget and performance reports

Requirements:

• Degree with minimum 2 years’ of working experience
• Strong interpersonal, communication and presentation skills
• Detail-oriented, creative and take initiatives
• Good team-player
• Exposure in the FMCG or retail industry will be an advantage

Working Location:

Singapore

Responsibilities:

• Make sure that sales targets are achieved
• Recruit and motivate staff
• Review manpower per shore and shift rosters submitted
• Develop product displays based on sales mix, core and speciality ranges
• Manage inventory level
• Review and fine-tune operations process & procedures
• Understand store layout and customer flow (customer shopping experience)
• Customer service standards and training
• Implement marketing campaigns and promotions
• Based in HQ with store visits

Requirements:

• Leadership
• Organisational skills
• Sales and customer service oriented
• Teamwork
• Computer competency
• Minimum 2 years’ retail operations experience, in speciality stores preferred
• The position will be accorded based on your relevant experience

Working Location:

Singapore

Responsibilities:
  • Check and pack products according to Invoices/Delivery Orders before commencing of delivery
  • Report any discrepancy/damage of products discovered before/during delivery to immediate superior
  • Ensure the products are delivered to customers on time and in good condition
  • Must maintain and display a professional, courteous and polite disposition when delivering the products to customers
  • Upkeep and maintain cleanliness of vehicle after used
  • Other assignments as required by immediate superior
Requirements:
  • Possess a valid Class 3 / 4 Singapore Driving Licence
  • Minimum of 2 years of experience
  • Ability to work under pressure in fast paced environment
  • Good team-player and possess positive attitude and initiative
  • Ability to stay calm when customers are stressed or upset
  • Able to read, write and communicate in simple English
We regret only shortlisted candidates will be notified.
Important Note:
Phoon Huat Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act 2012 (PDPA).
Working Location:

Singapore

Responsibilities:
  • Propose and Prepare curriculum and lesson plans for professional courses
  • Conduct professional pastry and bakery courses
  • Create and develop new baked goods
  • Supervise and execute the day to day operations of the baking studios
  • Preparation of ingredients and utensils for baking classes
  • Always ensure enough inventory in the baking studios
  • Maintain the cleanliness and tidiness of the baking studios
  • Provide a positive learning environment
  • Assist to do the demonstrations for overseas exhibitions as assigned
Requirements:
  • Must have at least a Diploma/Degree in Pastry and Baker with WSQ Advanced Certificate in Training and Assessment (ACTA) will be an added advantage
  • At least 3 years industry experience in Hotels or Restaurants. Candidates with relevant experience/teaching qualifications in relevant areas of specialization (Pastry and Baking) welcome to apply.
  • Keeping abreast of trends and fads and able to develop recipes creatively
  • Must have a positive attitude with outgoing disposition, good team-player, but also able to work independently with results
  • Excellent organisational, communication and facilitation skills. Must be detail-oriented, reliable and comfortable with public speaking.
  • Competent in both English and Mandarin (In order to liaise with the English and Mandarin speaking associates)
  • Proficient in Microsoft PowerPoint, Excel and Word
  • Travelling within Singapore and overseas required
  • Willing to work on weekends and ad-hoc basis
  • Full time / Part time positions available
We regret only shortlisted candidates will be notified.
Important Note:
Phoon Huat Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act 2012 (PDPA).